Administration

• Your resume profile summary statement should be optimistically expressing the path of your application, and it should in short overview 2-3 statements only.
• Write a specific career objective which would provide a vision for your job goal.
• Define your Job Titles which should be specific keywords about your knowledge or worked based. For example, you may write "Customer Service".
• Mention you’re Roles & Responsibilities and concisely specify your duties and accomplishment, and demonstrate the process work and most handling duties. This section is the key to your resume and it would help you to grab the attention of the employer.
• Ensure you would prioritize important information higher on your resume to draw attention to certification, awards, and Accomplishments.
• Write specific and comprehensive information about the customer service job in detail.
• You people can demonstrate your project work in the industry by listing the organizations and associations you belong to during the educational degree.
• Use the powerful customer service keywords in your resume, which will help your resume.

Please find below some samples of the Customer Service Executive Resume

Profile Summary –

Two years of experience in customer care service in challenging and valuable positions within the organization with prior experience, personal ability, and a commitment to professionalism.

Career Objectives –

Customer service associates, seeking an opportunity to use my customer service and management skills to improve customer satisfaction.

Specialization Qualification -

Completed B.Com [2000-2003]

Maharashtra India

Work Experience –

Customer Service Executive [2004-2005]

Maharashtra, India

Roles & Responsibilities –

• Responsible for providing a solution to customer compliant
• Processing the request and query via call or email desk.
• Ensure customer satisfaction with post job follow-ups.
• Maintaining the excel sheet to keep compliant data by recording problems and corrective actions planned and undertaken.
• Helping customers to use online mode features about the product.
• Review customer satisfaction work in the process and work quality and implement new thoughts.
• Taking a follow-up of the job that has been assisted for complaint.

Customer Service skills

• Time- Management skill
• Communication skill
• Organizational skill
• Database skill
• Computer skill